Safety Guidelines

OFFICIAL RESOURCE

Safety Guidelines

Complete guide to secure buying & selling.

1. The Essentials

ApnaSell connects people, but transactions happen directly between you.

CRITICAL REMINDER: We are NOT a payment processor, escrow agent, or delivery service. Never believe anyone claiming to be an "ApnaSell Agent" handling money.

2. Profile & Listings

✅ DO
  • Verify your phone number.
  • Add ID for high-value items.
  • Use a real photo.
❌ DON'T
  • Share OTPs or passwords.
  • Create duplicate accounts.
  • Put home address in bio.

🚩 Red Flags to Watch

Property Red Flags
  • Price 40% below market rate.
  • "Owner is abroad, send deposit."
  • Refusal to show papers.
Vehicle Red Flags
  • No RC book available.
  • "Urgent sale, medical emergency."
  • Refusal of inspection.

3. Meeting Safety

Golden Rule: Meet in public, during daylight.

SAFE ZONES

Police Stations, Inside Banks, Mall Food Courts, Busy Cafes.

DANGER ZONES

Isolated Parks, Parking Lots (Night), Buyer's Home (First meet).

4. Inspection Protocols

Verify before you discuss price.

🚗 Vehicle Inspection Steps
  • Check Chassis No. matches RC.
  • Test drive with owner present.
  • Check AC, Tires, Lights.
  • Verify Insurance Validity.
📱 Electronics Inspection Steps
  • Dial *#06# to check IMEI.
  • Check Battery Health %.
  • Test Cameras & Charging Port.
  • Log out of Cloud accounts.

5. Payment Safety (Vital)

Most scams happen here. Be vigilant.

SAFEST Bank Transfer (IMPS/NEFT) inside the bank branch.
OKAY UPI (Verify name on screen matches their ID).
RISKY Cash (Large amounts) or Cheques.

Bill of Sale Template

Copy this to document your purchase:

BILL OF SALE AGREEMENT Date: _________ Seller: [Name, Phone] Buyer: [Name, Phone] Item: [Description, Serial No] Price: ₹_______ Condition: As Is Signed: Seller: ________ Buyer: ________

6. Common Scams

  • QR Code Scam: "Scan this to receive money." (QR codes only TAKE money).
  • Army/Official Scam: Sends fake ID card. (Ignore ID cards sent via chat).
  • Advance Fee: "Pay token to hold item." (Never pay before seeing item).

7. Emergency Contacts

If you feel threatened, leave immediately and call for help.

POLICE 112
CYBER CRIME 1930
WOMEN HELP 1091

Report users to: safety@apnasell.com

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